We are not frightened to embrace technology at Stirling Electrical Services and throughout the years we have introduced to name a few: vehicle satellite tracking, computer based customer database and job scheduling management software and we have an excellent back office IT set up which we design and maintain in-house.
To supplement the many electrical test equipment that the electricians have, for a good number of years now we have produced our electrical reports and certificates on computer software meaning our customers have professionally designed and looking certificates and this set up allows us to maintain and view the thousands of test results in one place.
Although we have always had one laptop out in the field for completing test reports/certificates while at the customers premises our electricians have mostly completed them by hand and paper which means our office staff have to then input the results onto our computer software after the job.
Well from today we are introducing a new Apple iPad out into the field where some report/certificate results will be inputed straight onto the special software we have on this device while the electrician undertakes the tests.
The completed onsite report/certificate will then sync back to our office software and with very little back office work they will be ready to be forwarded to customers.
The new devices will also have pre-loaded electrical wiring regulations and technical documents to aid the electrician while on-site.
We plan to trial this over a period of time with one device with the aim to roll out the new devices and set up to our other electricians as we look to improve efficiency and service.
Stirling Electrical Services Ltd. are the first electrical contractor within the Stirling, Falkirk and Alloa areas to be accepted into the Which? Trusted Trader scheme.
We join only a small number of other local trade businesses to have successfully passed a rigorous technical and business assessment as well as receiving many positive customer references to become a Which? Trusted Trader.
Which? have been rigorously testing products and services for over 50 years and now they are doing the same for traders. Just like the Which? Best Buy award, the Which? Trusted trader icon highlights the best traders out there.
Due to the high demands of the assessment, 1 in 4 traders do not pass. Only those who meet the high standards are credited with Which? Trusted trader status.
Stirling Electrical Services Ltd. Director Scott McLean was delighted with the membership commenting "Our acceptance as a Which? Trusted Trader is excellent news for our company and compliments our other main accreditation especially the SELECT membership for our technical ability and also the local trading standards scheme Buy With Confidence.
Our excellent team place both the ability of our electrical work and high customer service as the main aims of our business and it is pleasing to now have the recognition from Which? to support that".
- Which? Trusted Traders website
- Stirling Electrical Services Ltd. - Which? membership page
- Stirling Electrical Services Ltd. - Accreditation page for full details of our endorsements.
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